Cv89 FAQ — Answers to All Your Questions

On the login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. Use that code to set a new password. Your password must be at least 8 characters long — combining uppercase letters and numbers will make it more secure.

At cv89, only one account can be created per mobile number. Any attempt to register multiple accounts with the same number will be automatically rejected by the system. This policy is strictly enforced to ensure fair and secure gaming for everyone.

After logging in, go to Account Settings and select "Identity Verification". Upload photos of both the front and back of your National ID (NID) or passport, along with a selfie. Verification is typically completed within 24–48 hours, and you'll receive an SMS confirmation once it's done.

Entering the wrong password five times in a row will lock your account for 30 minutes. If your account has been permanently closed due to a policy violation, contact us at support@cv89.bet. In all cases, our support team will explain the situation and help you find a resolution.

cv89 accepts deposits via bKash, Nagad, Rocket, and direct bank transfer. Mobile banking deposits are usually credited within 5 minutes. Always make sure to use the correct reference number when making a deposit.

The minimum deposit at cv89 is ৳500 and the minimum withdrawal is ৳1,000. Maximum single deposit limits may vary depending on the payment method. Special higher limits apply for VIP members.

Withdrawals via mobile banking (bKash, Nagad, Rocket) are typically processed within 1–6 hours. Bank transfers may take up to 24 hours. Expect slightly longer processing times on weekends or public holidays. VIP members' withdrawals are processed on a priority basis.

If your balance hasn't appeared 10 minutes after a deposit, take a screenshot of the payment and send it to support@cv89.bet along with the transaction ID and time. Most delays are due to bank network issues — your money is never lost.

For first-time or large withdrawals, additional KYC verification may be required. This is done to prevent fraud and money laundering. Once verification is complete, future withdrawals will be processed much faster. Completing your KYC right after registration will save you the hassle later.

A welcome bonus is automatically credited when you make your first deposit on a new account. The bonus amount and terms are available on the On the promotions page Full details are provided. Typically, a bonus is awarded as a percentage of your first deposit.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement — meaning you need to place bets totaling a set multiple of the bonus amount. Once the requirement is met, the bonus moves to your main balance and becomes withdrawable. For full terms, Terms & Conditions page.

After logging in Voucher page Go there, enter your voucher code in the designated field, and click the "Activate" button to redeem it. Each voucher code may have its own expiry date and terms of use.

If you place a minimum required amount of bets each day, you'll earn a cashback percentage on your net losses. This cashback is credited to your account automatically the following morning. VIP members receive cashback at a higher rate than standard members.

At cv89, you can bet on cricket, football, tennis, badminton, kabaddi, and many more sports. Sports Betting You can browse all sections on the page. With Live Betting, you can place wagers even while a match is in progress.

On the jackpot page Games are available at every level. With bets starting from as low as ৳10, anyone can join regardless of budget. On jackpot games, larger bets generally improve your chances of winning big.

Yes, at cv89's Match Odds Odds are updated in full real time. Thanks to live integration with international odds providers, you always get accurate odds at every moment. During live matches, odds can change every few seconds.

Bets generally cannot be cancelled once placed. However, if the "Cash Out" feature is available, you can withdraw part or all of your stake before the match ends. The Cash Out option can be found in the Active Bets section.

cv89 uses international-grade SSL encryption, and all transactions are fully secure. The platform operates under the supervision of a recognized regulatory authority. Protecting your personal information and financial data is our highest priority.

After logging in, go to Account Settings, select "Security", and enable "Two-Factor Authentication". From that point on, an OTP will be sent to your mobile every time you log in — access won't be granted without it. This keeps your account protected from unauthorized access.

If you suspect unauthorized access to your account, change your password immediately and contact us at support@cv89.bet. Our security team will investigate within 24 hours and take the necessary action. Stay alert — cv89 will never ask for your password by phone or message.